PROVIDING BEST POWER SOLUTIONS TO OUR CUSTOMERS
With our cosmic experience of more than 25 years, we have risen up the ladder of captive power supply with generators on Rental/Sales basis. First knocked on the industry door in 1988, we offer a package of power supply on rental as well as sales basis for emergency/stand-by/regular requirements all over India. Express Engineers & Spares Pvt. Ltd. is an engineering organization with registered head office in Delhi and sub office in Uttar Pradesh (Ghaziabad). The company is run by experts in the field with extensive professional experience and is supported by advance infrastructure facilities. The company offers cost effective sound proof diesel generators and panels with its key areas of focus being quality, customer satisfaction, value addition, evolution up gradation and ethics. We have our own team of dedicated engineers with two over decades of experience in the field of generators and other related products . We have equally dedicated and experienced field staff to cater to different site conditions and offer an excellent customer care service. Additional factors like team work and training have greatly enhanced our present success and will form the cornerstone of our future endeavours.
" To provide the most efficient and affordable power solutions "
We envision ourselves to become the pioneer in the industry by providing flawless and bespoke products and services. We demand repeated communications with our customers not based on complaints, maintenance or replacement but on loyalty towards the company for its authentic products and commendable services. To ensure the same, we vision ourselves working with sheer dedication and utmost efficiency which would allow us to maintain even higher standards as a company and provide best to our customers.
" To provide people with what THEY need, with honesty "
Unlike other companies, our mission is to provide our customers with what THEY actually need. We provide customisable power solutions along with personalised products that optimally conform to the needs of the customers. We aspire to power every household, factory, industry and city with our products and services. We provide power solutions in all major states of India such as New Delhi, Uttar Pradesh….. and our aim is to make available power solutions even in the remotely accessible areas of India and abroad.
our customer support team
We have our own team of dedicated engineers with two decades of experience in the field of power generation and other related products and have equally dedicated and experienced field staff to cater to site conditions and offer an excellent customer care service. To fulfil our commitments, we have a separate customer support department which is solely dedicated for providing quotations, registering plus reviewing complaints and collecting honest feedback. Additional factors like team work and training have greatly enhanced our present success and will form the cornerstone of our future efforts.
Value added services
24/7 Customer Care
Express Gensets in the only company in the industry which provides 24/7 customer care and support services. Employees work 7 days a week and are enthusiastic towards providing flawless services to its customers. The customer is the top priority and must not face any sort of inconvenience at any point of time.
Affordable & Efficient
Express Gensets has a reputation for providing the most affordable and efficient power solutions in the market. The company focuses on developing a relationship with its customers based on trust and loyalty instead of just maximising the profits of the company. The company knows that customer is king and must always get the best.
Bespoke maintenance and service is one of the assets Express Gensets has developed over its 25 years of experience in the market. The company knows the importance and requirement of hassle-free products and services in the market and aims at filling that gap with its timely maintenance and good quality products.
Quality Products & Services
The company offers a wide range of top notch quality products and services such as Silent Diesel Generators, Panels, Controllers, Automatic Transfer Switches (ATS), ATS Controllers, Battery chargers , Filters and e.t.c. The company ensures maintenance of standards and makes sure its promise is never compromised.
No Cost Cuttings
The company was started in 1992 with the aim of providing people with what THEY actually need which includes good quality products and bespoke services. The same could only be provided if the company followed a strict 'No Cost-Cutting Policy' and this in turn has helped the company develop and maintain its goodwill in the market.
The company claims that it provides stress-free 'savings' to it customers because the prices sought by the company are the best in the entire market. Prices combined with timely maintenance and services lead to Stress-Free Savings for our customers. Customer is the top priority at Express Gensets.